FREQUENTLY ASKED QUESTIONS
Yes. We strive to ensure all product images accurately represent the item you will receive. In some cases, manufacturers may update packaging or labeling, but the product specifications will remain the same.
Your sales receipt is sent to your email immediately after checkout. You can also access it by logging into your account and viewing your order history.
To request a return, please contact our support team within 7 days of receiving your order. Items must be unused, in original packaging, and approved for return due to hygiene and safety regulations related to medical products.
Yes. We actively work with our suppliers to restock high-demand surgical items. If a product is out of stock, we recommend subscribing to notifications on the product page or contacting our team for estimated availability.
We ship across the United States and to select international locations. You can enter your address at checkout to confirm availability. For international orders, customs duties may apply depending on your country’s regulations.
